Delayed withdrawal 6 days

Dear AskGamblers Complaint Team,

I would like to inform you that BiggerZ Casino has failed to respond to your official request for evidence.

More than 48 hours have passed since you asked them to provide a detailed explanation and supporting proof regarding their accusations against me, yet they have not submitted any response, documentation, or clarification.

Since the moment evidence was requested, the casino has completely stopped communicating.

This lack of cooperation strongly suggests that BiggerZ Casino is unable to substantiate their claims and is deliberately avoiding accountability.

I kindly ask you to take this into consideration when reviewing my complaint and to proceed accordingly.

Thank you for your assistance and professionalism.

The bet was placed with real funds on a standard pre-match Euroleague market and was fully settled as WIN before any restriction or “classification” occurred.
You claim “strategy-driven play / bonus abuse at account level” but:
you provide no specific rule reference,
no example of prohibited activity,
and no explanation how bonus abuse is possible when no bonus was used.
The account was fully verified and a withdrawal of 1,660 USDT was successfully processed shortly before this bet, which confirms the account was considered compliant at that time.
Retroactively voiding winnings after a bet is settled as WIN, without citing a concrete rule violation, is not transparent or fair practice.
Stating that internal methods cannot be disclosed does not remove your obligation to clearly explain which published Terms & Conditions were allegedly breached.
Additionally, the contradictory emails received (account closed vs. account allowed to play and withdraw) further demonstrate inconsistency in your handling of this case.
Unless a specific violated rule and factual explanation is provided, this appears to be an unjustified confiscation of winnings rather than a legitimate compliance action.

Dear BiggerZ Sportsbook,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I claim that I had no tactics or strategy, I played tickets with 400 USD and had a profit of 3200 USD, and you don't want to pay me. I want everyone to see what you say and I will try to provide everyone with evidence to show how I honestly had profits on sports betting tickets.