Unresolved Failed Deposit Transactions Pending for Over 2 Months
I am writing to formally raise a strong complaint regarding multiple unsuccessful deposit transactions that were completed more than one month ago but remain unresolved till date.
Despite raising multiple support tickets and sharing bank statements as proof, there has been no update, resolution, or meaningful response from the customer support team, even after over two months of continuous follow-ups. This level of delay and lack of communication is highly unacceptable.
Below are the ticket details for your immediate reference:
Ticket ID: 10311388 – ₹15,000
Ticket ID: 11363344 – ₹1,000
Ticket ID: 11507700 – ₹7,100
Ticket ID: 11610354 – ₹3,000
Ticket ID: 11854965 – ₹2,000
Ticket ID: 11949072 – ₹3,000
I have already shared the relevant bank statements as evidence, and I am also attaching the follow-up emails sent over the last two months, which unfortunately have not resulted in any action.
I request immediate intervention and resolution of the above tickets at the earliest. Kindly treat this matter as urgent and provide a clear status update along with a confirmed resolution timeline. Failure to address this promptly will leave me with no option but to escalate the issue further in Ask gambler platform.
Looking forward to your immediate response.
Regards,
Despite raising multiple support tickets and sharing bank statements as proof, there has been no update, resolution, or meaningful response from the customer support team, even after over two months of continuous follow-ups. This level of delay and lack of communication is highly unacceptable.
Below are the ticket details for your immediate reference:
Ticket ID: 10311388 – ₹15,000
Ticket ID: 11363344 – ₹1,000
Ticket ID: 11507700 – ₹7,100
Ticket ID: 11610354 – ₹3,000
Ticket ID: 11854965 – ₹2,000
Ticket ID: 11949072 – ₹3,000
I have already shared the relevant bank statements as evidence, and I am also attaching the follow-up emails sent over the last two months, which unfortunately have not resulted in any action.
I request immediate intervention and resolution of the above tickets at the earliest. Kindly treat this matter as urgent and provide a clear status update along with a confirmed resolution timeline. Failure to address this promptly will leave me with no option but to escalate the issue further in Ask gambler platform.
Looking forward to your immediate response.
Regards,