Affiliate ID: 1368065
​Linked Player ID: 571033855
​Total Amount Blocked: $2,962.16 USD
​Status: SMS issue resolved, but KYC/Withdrawal remains blocked for 57+ days.

I am an affiliate partner with 1xPartners. My earned commissions are transferred to my player account (ID: 571033855) for withdrawal. While a previous technical issue with SMS codes has been resolved, my account remains under a "Security Review" that has lasted over 57 days.

​Key Issues:

​Unanswered Emails: As shown in the attached screenshots, I have sent multiple follow-up emails regarding my verification (on Nov 21, Nov 24, Dec 7, and a final escalation). The 1xBet security team has completely ignored all my inquiries for over 57 days.

​KYC Submission:

I submitted my ID, Bank Statement, and Selfie on November 24, 2025. I have received no feedback or confirmation of receipt despite the 10-business-day standard review period having long passed.

​Earned Funds:

My balance of $2,962.16 consists of legitimate affiliate commissions. I have a history of 8 successful withdrawals, proving my account's integrity.

​I am requesting AskGamblers to assist in getting my KYC documents reviewed and my withdrawal restriction lifted, as the standard support channels are no longer responding to me

Dear1xBet Partners,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers Team,
Thank you for the update.

I confirm that I am fully cooperating in this complaint and remain ready to provide any additional information or documents if required.

I have already completed all requested KYC verification steps with 1xBet Partners. However, my affiliate commissions remain blocked, and I have not received a clear explanation or a resolution timeline from the partner.

I kindly ask AskGamblers to continue following up with 1xBet Partners and request:

A clear reason for the blocked commissions, and
A specific timeframe for review completion and payment release.
Please let me know if any further action is required from my side to keep this case active.

Thank you for your assistance.
Kind regards,


Affiliate ID: 1368065
Username: Nuune101

Dear Nuune101,

Thank you for the message.

We will review the information you provided and get back to you with a reply.

Sorry for the waiting! Hope for your understanding.

Best regards,
1xBet Team

Dear Nuune101,

Hope you're doing well.

Please contact suppor­t@1­xpa­rtn­ers.com or your manager.

Let us know if you have any other questions.

Best regards,
1xBet Team

Dear AskGamblers Team,

I would like to clarify that the operator’s latest response does not resolve my complaint.

I have already contacted suppor­t@1­xpa­rtn­ers.com several times, starting from November 24th, 2025, followed by December 7th, 2025, and finally sending a final complaint on January 17th, 2026.

Despite waiting over 60 days, I did not receive any response from the operator.

The attached screenshots confirm that my emails were sent in the order above, long before this complaint was submitted.

Redirecting me now to the same support address that previously ignored my requests appears to be a delay tactic rather than a genuine attempt to resolve the issue.

I respectfully request that 1xBet Partners provide a final resolution through this complaint and release my legitimately earned affiliate commissions in the amount of $2,962.16 USD, or clearly state the exact reason for withholding these funds.

Thank you for your assistance.

Best regards,
Nuune101
Affiliate Id:1368065

Dear Nuune101,

Thank you for your message.

Please clarify - have you contacted your manager as well?

Waiting for your reply!

Best regards,
1xBet Team

Dear AskGamblers Team,

I am writing to express my extreme frustration and disappointment with 1xBet Partners’ latest responses regarding my blocked affiliate commissions ($2,962.16 USD).

This is clearly the third attempt to reset the complaint timeframe using circular questions that have already been fully answered and documented.

1. Proof of Communication with "Manager":

As shown in my previous attachments (emails dated November 24, 2025; December 7, 2025; and January 17, 2026), I have contacted the official support/manager channel at suppor­t@p­art­ner­s1x­bet.com multiple times, as instructed by the Security Team.

All emails have been ignored for over 60 days. I have no private manager contact outside these official channels.

2. Intentional Delay Tactics:

The operator continues to ask repetitive and irrelevant questions, such as whether I have contacted my manager, which is clearly a tactic to reset the timeframe without addressing the $2,962.16 payout.
This behavior demonstrates bad faith and deliberate avoidance of resolving the complaint.

3. Immediate Request for AskGamblers Intervention:

I respectfully but firmly request that AskGamblers intervene directly in this complaint to:

Stop all further timeframe resets by 1xBet Partners.
Ensure that the blocked funds ($2,962.16 USD) are released immediately.

4. Final Demand:
If 1xBet Partners cannot provide a final decision or release the funds within the current timeframe, I request that this case be closed as UNRESOLVED.
I have already provided over 60 days of documented proof of their silence and failure to respond. No further extensions or delays should be granted.

Attachments:
Emails to suppor­t@p­art­ner­s1x­bet.com (Nov 24, Dec 7, Jan 17)
KYC documents (ID, bank statement, selfie)
Screenshots of prior communications and timeline
This repeated pattern of delaying tactics is unacceptable.

I urge AskGamblers to act decisively to prevent further abuse of the complaint system and to ensure that my legitimately earned affiliate commissions are released without further obstruction.

Thank you for your prompt assistance.
Best regards,

Nuune101
Affiliate ID: 1368065
Linked Player ID: 571033855

Dear 1xBet Partners,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Nuune101,

We appreciate your time and cooperation.

However, we advise you to contact suppor­t@1­xpa­rtn­ers.com. Please note, that you do not need to write numerous emails. Please expect a reply.

Thank you.

Best regards,
1xBet Team

Dear 1xBet Partners Team,

Thank you for your response.
As advised, I have contacted suppor­t@1­xpa­rtn­ers.com again regarding my blocked affiliate commissions and provided the requested information.

I will await their reply within the timeframe set by AskGamblers.

Best regards,
Nuune101
Affiliate ID: 1368065

Dear Nuune101,

Thank you for letting us know.

Please expect a reply.

Have a nice day!

Best regards,
1xBet Team

Dear AskGamblers Team,

I am writing to raise urgent concern regarding 1xBet Partners’ repetitive generic replies (“expect a reply” / “contact support”), which serve only to reset the complaint timeframe without resolving the blocked $2,962.16 USD.

Action Taken:
I have contacted suppor­t@1­xpa­rtn­ers.com multiple times: Nov 24, Dec 7, Jan 17, and Feb 4, providing all KYC documents (ID, bank statement, selfie).
All communication has been documented, and screenshots / email copies are attached.

Current Situation:
My account has been under security review for over 70 days with no resolution or evidence of any violation.
The operator’s latest reply (“Please expect a reply”) is exactly what I have received for the last 10+ weeks, with zero results.
This repetitive pattern clearly constitutes a delay tactic.

Request for Immediate Action:

Do not grant further timeframe resets based on generic “wait for us” replies.
If 1xBet Partners fails to provide a final decision or proof of payment within the current 95-hour window, mark the case as UNRESOLVED or issue a clear ultimatum to the operator.

I remain fully cooperative and available to provide any additional information if required. I will update this thread immediately upon receiving a real resolution.

All prior email communications to suppor­t@1­xpa­rtn­ers.com
KYC documents: ID, bank statement, selfie
Screenshots of timeline and escalation attempts

Best regards,

Nuune101
Affiliate ID: 1368065
Linked Player ID: 571033855

Dear 1xBet Partners Affiliate Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Nuune101,

Thank you for your message and for your continued patience.

We would like to kindly clarify the current situation regarding the response time from the support team. Please note that sending multiple follow-up emails on the same matter may unintentionally affect the processing order of requests. Each new message creates a new ticket or updates the existing one, which can result in the request being placed back into the general queue for review.

We understand your concern and would like to assure you that your inquiry is registered and under review. At this stage, we kindly ask you not to duplicate further emails on the same issue, as this will help our specialists process your request more efficiently.

You will receive a response from the responsible department as soon as your case reaches the review stage.

Thank you for your understanding and cooperation.

Kind regards,
1xBet Team

Dear AskGamblers Team,

I am writing to urgently request a final decision regarding my blocked affiliate commissions of $2,962.16 USD with 1xBet Partners (Affiliate ID: 1368065, Linked Player ID: 571033855).

My account has been under security review for over 79 days. There has been no evidence provided, nor any final decision communicated.

I have followed all instructions and submitted all required KYC documents.

I have not sent multiple unnecessary emails; all my communications are documented (Nov 24, 2025; Dec 14, 2025; Jan 17, 2026).

I kindly ask AskGamblers to:
Demand 1xBet Partners to provide either concrete evidence of violation or release the blocked commissions immediately.
Prevent further timeframe resets or circular referrals that delay resolution.

Given the extended duration of over 79 days, I urge AskGamblers to escalate this matter to ensure a final resolution is reached without further delay.

Thank you for your prompt action and support.

Best regards,
Nuune101
Affiliate ID: 1368065
Linked Player ID: 571033855

Dear Nuune101,

Thank you for your detailed message and for your continued patience.

We sincerely apologize for the prolonged waiting time and understand your concern regarding the duration of the review. At the moment, your case is still under consideration by the relevant department, and the request remains active in the system.

Please be assured that a response will be provided as soon as the review is completed. We kindly ask you to wait for the official update from the responsible team, which will be communicated to you directly once available.

Thank you for your understanding and cooperation, and once again, we apologize for the inconvenience caused by the extended review period.

Kind regards,
1xBet Team

Dear 1xBet Team,

Thank you for the update.
I confirm I will wait for the final review result. However, my case has now been under review since November , 2025 (over 79 days), and all requested KYC documents were already submitted.

Please provide the final decision or release the blocked affiliate commissions of $2,962.16 once the review is completed.