Hello,

I am a 1xBet Partner/Affiliate and I am having an issue with my partner account and withdrawal.
I initially lost access to my 2FA and, with the help of my Partner Manager, I completed the verification process. After this, my 2FA was removed and my withdrawal was blocked.

On 22 September, my Partner Manager instructed me to log into my account and enable 2FA again, stating that my withdrawal would then be automatically unlocked. I followed the instructions and re-enabled 2FA on the same day.
However, my withdrawal of $5,391.74 has remained blocked since 22 September.

My KYC verification is completed and shows a green check mark. I have contacted my Partner Manager around 5 times since 22 September, but received only one response repeating the same 2FA instructions. I have received no further assistance.

Player ID: 192751049
Partner ID: 316515
Partner Support: suppor­t@p­art­ner­s1x­bet.com

I would appreciate your help in resolving this issue and recovering access to my funds.
Thank you.