Alpha Affiliates - Pending payments for several months

Hi

We have pending affiliate commission for the period Aug - Oct, we have been pushing for the payment for a month now, without receiving the payments. The total commission is ca 6k, and we are hoping to get this case settled soon.
Aug payment was requested 10/09 and Sep was requested 04/10. October balance is not added to our account yet.

Kind regards VMG

Dear Alpha Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

This complaint has been reopened as per Alpha Affiliates request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

We would like to clarify that Alpha Affiliates constantly communicates with its partners and makes payments entirely. However, the processing time may increase if you rarely contact your manager. So please contact your manager or write to our support team right now. We are monitoring the situation and will try to process all requests as soon as possible! Please send your email, and our manager will contact you as soon as possible.

Or contact Roman:

Telegram - @roma_bes
Skype - live:.c­id.95­524­d05­b6a­c29cf

Hi Alpha
Thanks for looking into this matter, i have contacted my AM though skype, also you can reach me here: financ­e@v­ita­med­iag­rou­p.com
Thank you for handeling this with priority.

Kind regards VMG finance

We checked in with your team in group chat. The payment will be closed this week. Thank you!

Thank you for the update!

Kind regards VMG

AskGamblers Complaints Team have just extended the response time frame with another 96 hours hoping that Alpha Affiliates management will soon jump in with an update on this complaint.

Dear all,

We hope you are doing well!

We are currently verifying all the necessary information to provide you with the most complete and accurate response possible. The process takes time to ensure that the information provided is correct and complete.

Thank you for your understanding and patience.

Best regards,
Alpha Affiliates

Hi Alpha Affiliates

Thank you for the update

kind regards VMG

Please be informed that we have made the full payment.

Dear @VmgFinance,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Hi All

We have received the payment, thank you Alpha affiliates & AskGambers, for the help resolving this matter.

Kind regards VMG

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.