Campeon Affiliates - Delay in Affiliate Commission Payment Campeon Affiliates

Hello,

I am writing to express my dissatisfaction with the delay in the payment of my affiliate commissions.

I submitted a withdrawal request months ago for the amount of 520EUR and no payment has been made to date. The processing time stated as 30 days has passed and I have not received any update or explanation from the company.


I kindly request an immediate response and for the pending payment to be processed as soon as possible.

Looking forward to your reply.
Best regards,
< personal information removed >

Dear Campeon Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Hello,

Apologies for the delayed response, and thank you for bringing this issue to our attention.

We are currently reviewing the information provided and will get back to you as soon as possible.

In the meantime, please don’t hesitate to reach out if you need anything further.

Best regards,
The Campeon Affiliates Team

Where will you contact me?
I don't know where, but maybe you have my email address.

No contact yet! Manager doesn't respond, just ignores me, the same happens with emails

Dear Campeon Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

This complaint has been reopened as per Campeon Affiliates request, and AskGamblers Complaints Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear all,

We would like to inform you that the complaint submitted by user dvs7070 has been resolved on our side.

If our partner agrees, you may proceed with closing the complaint.

Thank you in advance for your cooperation.

Best regards,
The Campeon Affiliates Team

Dear @dvs7070,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I did not receive the full amount that should have been paid in commission

Dear Campeon Affiliate Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear dvs7070,

Thank you for your reply.

Could you please confirm that the total commission amount is €520.00, as this is the amount that was paid out on 21/05/2025?

We would be happy to provide the corresponding invoice via email to @AskGamblers, should you require it.

We look forward to your response.

Best regards,
The Campeon Affiliates Team

I do not confirm!
Only 560 Dollars were paid, the conversion of 520 Euros to dollars is not just 560 dollars

Dear all,

Thank you for your reply.

@AskGamblers, could you please advise on the next steps regarding this complaint? We are able to provide an invoice confirming the transfer of €520 via email. While we understand that exchange rate differences may affect the received amount, we consider the fee settled, as the full amount was paid from our side.

We look forward to your guidance.

Best regards,
The Campeon Affiliates Team

Dear Campeon Affiliates,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your statement. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

We would like to inform you that we have sent an email to the provided email address containing all the requested information and supporting documentation related to this case.

We remain at your disposal for any further clarifications.

Best regards,
The Campeon Affiliates Team

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Campeon Affiliates management paid the correct amount in euros. AskGamblers Complaint Team would like to remind you that the affiliate as well as the relevant payment processor used for processing their transactions, can not be held responsible for the currency exchange. Since you already confirmed you have received the payment, we have no other choice but to close the case as Resolved.