From June to August 2025, I generated €680 in commissions as an affiliate for CampeonBet. I sent the invoice on September 1st, 2025, and on September 10th, the accounting team kindly confirmed receipt and informed me that the payment would be processed within 30-40 days.
Today is October 13th, 2025, which means 42 days have passed since I submitted the invoice. I understand that sometimes delays can happen, but the promised deadline has now been exceeded.
On October 6th, I politely reached out to the accounting team to ask about the expected payment date. They responded on October 7th saying the payment "hasn't been settled yet" and that they would check with the Finance Team. However, I haven't received any update since then, and no specific payment date has been provided.
I've also tried contacting my affiliate manager a few times, but unfortunately, responses have been very rare.
I want to emphasize that I have great respect for CampeonBet and truly appreciate the partnership we have. I understand that businesses face challenges, and I've been patient and understanding throughout this process. I trust that I will eventually receive my payment, but the lack of concrete response and defined timeline is causing me significant distress and discomfort. < personal information removed >
I sincerely apologize for having to open this complaint. It's not my intention to be difficult or create problems. I simply have no other option at this point, as I've exhausted all direct communication channels and the payment deadline has passed.
Dear Moiseesr,
Thank you for reaching out and sharing your concerns.
We completely understand your frustration, and we sincerely apologize for any delays in processing payments. We always do our best to ensure that our affiliates are paid on time. However, due to the nature of our work and the sometimes high volume of transactions, there may occasionally be minor delays.
We want to emphasize that we are a trustworthy company with a solid track record of making payments in full and on time.
Rest assured, your payment has been processed, and your manager has already informed you of the update in your communication.
Please feel free to check your manager and to close this as solved.
Thank you for your patience and continued partnership!
Best Regards,
The Campeon Affiliates Team
Hello,
I would like to confirm that the commission payment has been successfully received. Thank you to the Campeon team for processing it.
I sincerely apologize once again for opening a public complaint — it wasn’t due to a lack of trust, but rather the discomfort and uncertainty caused by the delay and absence of clear timelines.
Thank you for your attention, and I look forward to maintaining a good relationship and partnership moving forward.
Kind regards,
AskGamblers
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
