Dear AskGamblers Complaint Team,
I am writing to file a formal complaint regarding a serious issue I am facing with my affiliate account at 1xBet.
The main problem is that I am unable to set up or access any withdrawal method on my account. Because of this, I cannot withdraw my earnings at all. I have repeatedly tried to resolve this issue by contacting my assigned affiliate manager, but unfortunately, I have not received any helpful response or solution.
This situation has left me stuck, as I have funds in my account but no way to withdraw them. The lack of support and communication from both the affiliate manager and the platform is very concerning and unprofessional.
I have made multiple attempts to reach out and resolve this issue directly, but without success. Therefore, I am now escalating this matter through AskGamblers in hopes of receiving proper assistance and a fair resolution.
I kindly request your help in contacting the operator and ensuring that:
I am able to set up a valid withdrawal method.
I can successfully withdraw my funds without further delay.
The operator provides proper support and communication.
I am ready to provide any additional information or proof required to support my complaint.
Thank you for your time and assistance.
Dear demmouche1,
Thank you for reaching out and for providing detailed information about the issue you are experiencing.
We would like to inform you that we are already looking into your case and actively working to understand and resolve the problem with your withdrawal setup. Please rest assured that this matter is important to us, and we are doing our best to assist you as quickly as possible.
We truly appreciate your patience while we investigate this further. We will get back to you shortly with an update or a solution.
If you have any additional details that you believe might help speed up the process, please feel free to share them with us.
Kind regards,
1xBet Team
Dear AskGamblers Complaint Team,
I would like to provide an update regarding my complaint against **1xBet**.
After their initial response stating that they are “looking into the issue,” I regret to inform you that I have not received any further updates, solutions, or meaningful communication from their team. Additionally, my assigned affiliate manager is still not responding to my messages.
At this point, the situation remains unresolved. I am still unable to set up any withdrawal method, and I continue to have no access to withdraw my funds. This ongoing lack of action and communication is highly concerning and unacceptable.
I kindly ask AskGamblers to intervene more actively in this case and encourage the operator to:
* Provide a clear and immediate solution to enable my withdrawal method.
* Process my withdrawal without further delay.
* Improve communication and respond in a timely and professional manner.
It has now been a considerable amount of time without progress, and I feel that stronger action is necessary to move this case forward.
Thank you again for your support, and I look forward to your assistance in resolving this matter.
Kind regards,
demmouche1
Dear 1xBet Partners Affiliate Program,
Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Dear demmouche1,
Thank you for your message.
To proceed with the resolution of your issue, we kindly ask you to contact our dedicated support team directly via email at support@partners1xbet.com
.
Please provide all relevant details regarding your account and the issue you are experiencing so that our specialists can review your case more thoroughly and assist you accordingly.
Thank you for your understanding and cooperation.
Best regards,
1xBet Team
Dear AskGamblers Team and 1xBet Partners,
I would like to inform you that the withdrawal issue is not yet fully resolved.
Although my withdrawal method now appears to be available, I have not yet completed any successful withdrawal. The support team also advised me to wait until I receive their confirmation before proceeding.
Please note that this complaint cannot be considered resolved until I successfully receive the full amount of my funds.
I will update you once the withdrawal is completed.
Best regards,
demmouche1
Dear demmouche1,
Thank you for your message.
We kindly asking you to follow instructions from the support team via email. Please wait for their confirmation.
Thank you for your understanding and cooperation.
Best regards,
1xBet Team
Dear AskGamblers Complaint Team,
I would like to inform you that the issue regarding my affiliate account with 1xBet has now been successfully resolved.
Following the previous communications and after cooperating with the support team, I was able to set up my withdrawal method correctly and complete the withdrawal process without further issues. I have received my funds, and everything is now functioning as expected.
I would like to thank the AskGamblers team for their assistance and follow-up throughout this process. Your involvement played an important role in ensuring that this matter was addressed properly.
At this point, I kindly request that this complaint be marked as **resolved**.
Please let me know if any additional confirmation or information is required from my side.
Thank you once again for your support.
Kind regards,
demmouche1
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.