Roostino Sportsbook Complaints

Dear AskGamblers Team,

I would like to submit a complaint regarding two pending withdrawals from Roostino.

On 10 August 2026, I requested a withdrawal of €500 via Bank Transfer, which is still showing as “In Processing”.

I also requested another withdrawal of €500 on 20 August 2026 at 12:13, which is likewise still showing as “In Processing”.

Both withdrawals are still pending, and I have not received the funds.

I kindly ask Roostino to clarify the reason for the delays and to process both withdrawals as soon as possible.

I can provide screenshots and any other relevant documentation if required.

Thank you for your assistance.

Kind regards,

< first name removed >

Dear AskGamblers Team,

I would like to file a complaint regarding my Roostino account.

My account was suddenly closed and I can no longer log in. Before the closure, I had account balance from 4800€.

I successfully completed all requested verification procedures and provided all requested documents. Despite contacting the operator several times, I have not received any explanation for the account closure or any information about my remaining balance.

I would also like to mention that several other operators from the same group or network (including Lanista, Bassbet, Fambet, Glorion, Joker8, Talismania, Robocat2 and Spinit2) restricted my accounts within a short period of time under similar circumstances. However, this complaint concerns only my Roostino account.

I respectfully ask the operator to:

* provide the exact reason for the account closure,

* clarify the status of my account,

* explain what will happen to my balance,

* and, if there is no valid reason to withhold my funds, process the remaining balance.

I have always used my real identity and have fully cooperated with the verification process.

Thank you for your assistance.

Kind regards,

< full name removed >