ZevCasino Complaints

Player Rating 8 Player Reviews

ZevCasino Complaint Stats

Resolved 2 / 3
Avg. Amount $11,262
Avg. Complaint Duration 27 days
Avg. Response Time 3 days
Giving me the runaround with processing €13,500 cashout
After taking a review tour on ask gamblers. I found Zevcasino to be a highly rated casino.
When I took a tour of the casino, i discovered that they had a large selection of games and i liked the layout of the casino. I decided to create a user and quickly verified my user.

I made a deposit of 500euro (NO BONUS) and had good luck and quickly won 13500euro in the Warrior graveyard slot after an up and down history. I then asked for my first withdrawal 5 days ago. When I contacted support, I was surprised that the payment did not go through. They had shown problems transferring to my bank card, i took contact with my bank and got told that every operation was normal. I was then told to try to deposit 10 euros from my skrill account to try a new withdrawal. I have now been waiting for several days with no response. Finally had to contact support who is always nice. Then I was informed that their payment solution has problems indefinitely. It is understandable that Zevcasino may have payment problems, but why dont they notify me by a email. I am still waiting for an answer from the manager who will answer me but it has not happened. There have been several cases and explanations that cause the entire payout to be postponed and this is at the expense of me as a player. I hope Zevcasino puts efficiency in the whole process and treats my withdrawal according to how they advertise. At this rate i have no clue when the withdrawal will be processed.
Status unsolved Unresolved
€23,509
Big delays at Zev Casino
I deposit and play at Zev Casino. No bonuses. I verify my account, it is approved.

I make a few cashout and they arrive ok, but each time it is more slow. The Terms say cashout under 1k will be processed in 36 hours but I am now waiting since overt 10 days for my cashoput of EUR 980. I have sent emails to Zev Casino and gone on Live Support, they tell me they will send an email but they never send.

Please help with this slow pay casino!
Status solved Resolved
€980
Refusal and then delay of my withdrawal

I have deposited several times without any problem But when I won requested withdrawal from my credit card I was surprised that the request was rejected. The reason is the inability to carry out the operation - You can choose an alternate method..They asked me to open a new account in skrill or nettler or ecopayz ..then I did it, I open new account in ecopayz then they ask my to deposit 10$ from ecopayz if i want withdrawal ..then i did it. I have requested a withdrawal of 4300$ through my account at ecopayz but I could not receive my money yet from 4 day.

Dear AskGamblers... I hope you solve the problem.

Status solved Resolved
$4,300