Excessive bank charges
Okay so here goes. I started playing at this casino about 2-3, months ago and at first everything was going well, I had access to promotions etc., then when I started to win they stopped me having access to any promotional offers. At first when I made a withdrawal, what they did was just reverse deposit payments that I had made, so there wasn't any charge for me doing a withdrawal. Then things got really weird, I made 2 withdrawal requests, one for $100, and the other for $320. Now I've played at numerous online casinos and the absolute most that I've been charged for a bank wire transfer is $6NZD. So imagine my horror and disbelief when I got charged $54, for the $100, withdrawal request and got charged $110, for the $320, withdrawal request. When I bought this to their attention they tried to tell me that this is just normal banking fees, which I strongly object to
Resolved
$164
