Winningz Casino Complaints
Winningz Casino Complaint Stats
Resolved
2 / 2
Avg. Amount
$291
Avg. Complaint Duration
7 days
Avg. Response Time
2 days
Previous withdrawal rejected without any reason and current withdrawal is delayed
Resolved
€429
Dear AG team,
I have requested the Withdrawal of €429 in crypto from Winningz Casino.
All the time I am asking for a timeframe, they cannot provide me with a timeframe on this.
Every time I ask about the withdrawal, they keep saying that we are working on this.
Earlier, I requested a withdrawal from my Mifinity wallet. It was rejected without any reason.
Please help.
Resolved
Account was not credited and money was taken
Resolved
€68
I've been in dispute with this casino over a week now, I deposited €62 , account was debited €67.90.
The funds did not go on to my balance and in my history on the website it states deposit was cancelled.
It has been taken from my bank i was told i would have a refund in 5-7 days. No refund issued.
Rang my bank and got the transaction ID they advised this is all the casino would need, they still wern't happy they wanted a statement.
I requested a statement and gave it to them. Now they are still stalling. My bank has advised they will apply for a chargeback after 15 days.
I am giving this casino the opportunity to rectify the situation before this happens.
The funds did not go on to my balance and in my history on the website it states deposit was cancelled.
It has been taken from my bank i was told i would have a refund in 5-7 days. No refund issued.
Rang my bank and got the transaction ID they advised this is all the casino would need, they still wern't happy they wanted a statement.
I requested a statement and gave it to them. Now they are still stalling. My bank has advised they will apply for a chargeback after 15 days.
I am giving this casino the opportunity to rectify the situation before this happens.
Resolved