Wildies Casino Complaints

Hi, I had around 3000 euros on this casino. I first submitted a withdrawal of 1200 which was paid. Then, I submited another of 1500, it was pending for a week. I contacted the casino and was told to wait. So I logged in after a few days and found out it got cancelled, and that I was unable to make a new withdrawal as well. They told me my account is under review, but one week has passed and it's still under review. So, overall, 3 weeks have passed since I requested the withdrawal and still haven't got my money. I have no choice but to make complaints because this is just taking too much time

I'm writing to ask for help in resolving my issue.

Two weeks have passed since I submitted my withdrawal request. I have submitted two requests totaling €1,780. The reason for the withdrawal request is dissatisfaction with the limits placed on my account.

I haven't received the money. I've contacted customer service several times regarding this matter, both via casino chat and email. The most common responses were, "We're checking your account; the withdrawal may be delayed."

I understand this, but two weeks have passed, and the situation is still the same.

My account is verified, and I'm not using any bonuses. I don't understand why this is taking so long.

I'm once again asking for help in resolving this situation