Blocked account and confiscated funds with no explanation and reason
Hello i was playing at vipspel.com erlier today when i lost my internet conection and when it was back after some minuets my acount was blocked. I emaild the support that answerd
"Dear Joakim,
Please be informed that according to VipSpel Terms & Conditions p. 13.9 your account "loke2014 " was blocked.
Best regards,
VipSpel Payments Department"
and in terms p. 13.9 says
SUSPENSION BY US
We shall be entitled to suspend Your Account in the circumstances expressly set out in the Terms of Use. Upon the suspension of Your Account: (a) no activity shall be permitted (including deposits, withdrawals, betting or gaming) until the date upon which it is re-activated by us; (b) no bonuses or contingent winnings will be credited to the Account; and (c) we shall address the issue that has given rise to the Account suspension with a view to resolving it as soon as reasonably practicable so that the Account can, as appropriate, either be re-activated or closed.
And when i askd for an resone of block thay dont answer. I hawe 1800euro+ in winnings from my own deposit in the casino and no answer whebn i ask about my cash nither.
Resolved
€1,800
