TheOnlineCasino Complaints
TheOnlineCasino Complaint Stats
Almost 2 weeks for my withdrawal request.
No email stating my failed methods.
Nobody will help me on chat even messing around with me ignoring me, closing chat, and switching agents.
Every day they tell me " it will be processed tomorrow" Nobody is helping me resolve my issue.
I'm going crazy. Even one agent told me to deposit the minimum to get bank info and it was a lie.
I deposited for nothing.
Please help
I specifically asked for a withdrawal to be sent to a Visa Debit and this company took it upon itself to submit it to a frozen Skrill Mastercard (which, I should add, I did not deposit with).
When that withdrawal was inevitably blocked by Skrill, TheOnlineCasino’s robots decided to reschedule another withdrawal to the same card I had not requested it be sent to.
And now, on a Saturday, I am told that there is no human help available to put this right.