Smokace Casino Complaints - Withdrawal & Other Problems

Resolved

Casino wants do delay and not pay

€7,000

Resolved

Smokace Casino - Casino wants do delay and not pay

Hello. I play in this casino for about one year, I’m a VIP lvl 2 but never had the withdraws limits that they even establish on the T&C, it’s ...

Resolved

Problem in casino withdrawal section

₹2,000

Resolved

Smokace Casino - Problem in casino withdrawal section

I've been trying to resolve this issue since Friday, but three days have passed, and no one has addressed it. The support staff is unable to help; ...

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Unfair Token Restrictions at Smokace Casino

$19,600

Resolved

Smokace Casino - Unfair Token Restrictions at Smokace Casino

Dear AskGamblers Team,I am reaching out to request your assistance regarding an issue with SmokAce Casino.SmokAce Casino features a "Tokens" system, ...

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An unexpected game reset resulted in the loss of my winnings and the ability to complete the bonus feature

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Smokace Casino - An unexpected game reset resulted in the loss of my winnings and the ability to complete the bonus feature

Dear Askagamblers, I am writing to formally dispute an issue I encountered while playing the Golden Ticket 2 slot game at Casino Smokace.During a €2 ...

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Delaying payment of 2500 euro and not answering emails

€3,500

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Smokace Casino - Delaying payment of 2500 euro and not answering emails

Hi,So first of all; I like this Casino, they have a broad variety of games and a really friendly support. However it's pretty long waiting times to ...

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Still delayed payment after all verification and check provider approved

$44,716

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Smokace Casino - Still delayed payment after all verification and check provider approved

Since july 24.. i received a email regarding verification so I send all documents, waiting … the casino send me an email back said my account have ...

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Withdraw limit

€13,000

Resolved

Smokace Casino - Withdraw limit

Hello! I am playing at smokace casino and everything flowed as usual when I'm playing at a casino. I won a little and decided to cash out with no ...

Rejected

Casino refuses to payout EXTRA

€25

Rejected

Smokace Casino - Casino refuses to payout EXTRA

Ok, 2nd try.Firstly: I always asked to send me a live chat transcript but I never received one...so this last live chat is copy/paste (I always do ...

Resolved

Withdrawal is not confirmed within 24 hours

€5,000

Resolved

Smokace Casino - Withdrawal is not confirmed within 24 hours

Hello, I played in a casino like smokace casino for the first time in my life, I registered on the site, I made a deposit of 30 euros with the first ...

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Pending withdrawal 3k

€3,000

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Smokace Casino - Pending withdrawal 3k

Hello! So I've been playing at this casino for a good while now, winning and losing and most importantly having fun as you should do. I have nothing ...

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Delaying payment of 800 plus 100 euro

€900

Resolved

Smokace Casino - Delaying payment of 800 plus 100 euro

Hello,Made a few deposits, going raw money as I never take bonuses. Got lucky and won quite some, approx. 2400 euro. Played it down to 2000 euro and ...

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Account locked no payout

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Smokace Casino - Account locked no payout

HelloI have been playing at Smokace Casino lately. In this casino you get daily bonus offers which I have auh used from time to time. I have played ...

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payment delayed more than 48 hours

€1,070

Resolved

Smokace Casino - payment delayed more than 48 hours

Hello. I deposited 25euro with bonus. after successful wagering 25 times the bonus I finished with profits 1070 euro and I requested for a withdrawal ...

Resolved

Account closed and withdraw cancelled

€1,430

Resolved

Smokace Casino - Account closed and withdraw cancelled

Been playing here kinda active because decent bonus offers. I made Sunday 2/7/2023 deposit 100e with 105% bonus and after wager I made 1430e+ withdraw ...