RealBet Casino Complaints

10/15/16 I requested $1,000 withdrawal and 12/31/16 I requested $800 withdrawal. Was told it would take 15-20 days. As you can see it is almost the end of February which means nearly 5 months delayed payment. The first time I inquired, I was told I would receive my payout by the new year. Now everytime I inquire about what is delaying my payment, I get the same answer every single time. "First, we are really sorry for your delayed payout. I have checked your payout with our Payouts Team, and the update is, we are trying to finish all the payouts the we currently have right now. Again, once your tracking number is available, you will be notified immediately." This is extremely frustrating.

a payout for $2000 on March 2016 and I have received nothing. The following us their standard answer. Thank you for choosing RealBet! We understand that you're inquiring about the delivery status of your payout and we apologized for the delay. As of the moment, we are still waiting for an update from our Payouts team. Our provider only gives us the tracking number and we'll then forward it to our players. Rest assured that we will send you a notification once we have your tracking information. Should you have further queries, please do not hesitate to contact us. Best regards, Bong RealBet Customer Service

I have made a payout request for $2000 on 3/29/2016 and I have not received the check yet. Yes, it is already more than 2 months. Everytime I contact them, the only answer I got is " I am so sorry for the delay. We will let you know the tracking once it is available". What a shame.