LuckyStake Casino Complaints
LuckyStake Casino Complaint Stats
Resolved
0 / 2
Avg. Amount
$153
Avg. Complaint Duration
4 days
Avg. Response Time
3 days
Delaying my redemption since August 7th
Unresolved
$105
I submitted a redemption request on Aug 7th and still have not received my payment.
I email them constantly and receive a standard response.. sometimes. They refused to let me know what number I am in their que for pending request. They refused to escalate my request.
They do not always respond to my emails. They will not give me an ETA on my redemption request.
Unresolved
Been waiting on my redemption for 35 days and counting
Unresolved
$200
Ive been a loyal member for almost a year now at luckystake. I have spent money and played their slots and always enjoyed thier site. Ive always gotten my redemption from them in the past. Even though it was a wait of 2 weeks, I never complained. That was back in May.
My last redemption was june 26th and I am still waiting as I type this ,which is 35 days now which is unacceptable. At least give me my money back that I spent on your site or send me my redemption!
My last redemption was june 26th and I am still waiting as I type this ,which is 35 days now which is unacceptable. At least give me my money back that I spent on your site or send me my redemption!
Unresolved