GranaWin Casino Complaints

Dear Askgamblers Team,

I am writing this complaint against Granawin Casino for their irresponsible behaviour.

My email Id on Granawin casino is [email protected].

I am a loyal customer of this casino, but still, it’s been more than 24 days, and they are not ready to resolve my issue even after submitting everything they asked.

So, the concern is on 12th Feb 2026, I deposited 15,000, which has still not been credited to my gaming account.

And on 26th Feb, I deposited 21200, which has also not been credited to my gaming account.

I have emailed them so many times, but they don’t care and don't give me a reply.

So, now AskGamblers team, you are my last hope in resolving this issue.

Hello AskGamblers Team

​I am filing this complaint against GranaWin Casino regarding a deposit that has not been credited to my casino account despite a successful transaction from my end.

​Transaction Details:

​Date & Time: 27 Jan 2026 at 03:04 PM

​Amount: ₹20,000 (Twenty Thousand Rupees)

​Payment Method: UPI

< personal information removed >

​UPI Ref No (UTR): 698173362073

​I have already shared the payment proof with the casino's support team, but the funds have not been added to my balance yet. It has been several days since the transaction was completed.

​I request you to look into this matter and help me get my deposit credited or refunded.

​Thank you.