Dbosses Casino Complaints

Hello. so I withdrew 200 (26 December) from Dbosses in my Jeton account and it was all ok. I verified my account and money was in my Jeton soon. The day after(27 December) I won 1400 and tried to withdraw again with jeton.

This time was different. 24 hours after my requested withdrawal they say that should verify my Jeton account. Ok I verified and sent them requested documents.

Today I woke up from a email from Dbosses telling me that they need a new id because my id expires soon. (note : my id expires in 29 JANUARY 2023. We currently are is 30 DECEMBER 2022).

I tried to contact them via live chat and no response from the relevant department. I have all screenshots here i am uploading.

Hello, I made an withdrawal for 700 euros and the support informed me it needs up to 2 days to be proceeded, the 2 days are over and the support informs me that it can take another 2 days for the withdrawal.

It seems like they are delaying my withdrawal. I just hope this is somehow cause if a technical reason and my withdrawal will be proceeded soon, but because of the amount I am a bit more concerned that they are delaying another time over their own 2 day limit.