96 Casino Complaints

Good Evening askgamblers,

I'm contacting you regarding a problem i'm having in my withdrawal request with 96 casino.

It's been over a week and it's still pending as "in progress"

Every single day i contacted their live chat and i got the same copy-pasted response every single time, that the payment is being processed and i should receive an email when it does, which never happens.

Withdrawal amount: 6000 BRL
Account balance: 19000 BRL

I would appreciate your help on this matter.

Best Regards.

I have tried to withdraw money 8-9 times now and they keep canceling my request. I have talked to support several times and they keep telling me that my case are escalated but nothing really happens. They have not given me any reason to why .I was originally given two options to withdraw (krypto or bank transfer both are tried and cancelled. Now support have removed krypto as an option for some reason and I only have bank transfer. My account is verified by the casino and off course my IBAN is correct.