1xCasino Complaints

Hello! I am urgently asking for your help. About 17 months have passed, and my deposit still hasn't been credited. On February 28, 2025, I made a deposit of 46,700 rubles. On March 7, 2025, I received a response stating that the payment had been located and that, to have it credited, I needed to submit a new deposit request, which they would then process. I did exactly that. They told me to wait. I kept following up for a month, but eventually, I gave up hope. The status in my personal account still shows "Approval of compensation." They are still asking me to wait. I can't handle this without your help.
Account ID: 1167218823
Query Number:
2537167

Dear team ,

I’m tired of useless talking with this casino

I deposited 700EGP A WEEK AGO and I didn’t receive on my casino account till now , no matter they said it’s instantly and my account fully verified, and everytime I complain they just tell me to keep waiting .and use the same script Regards ,

1xcasino not verifying my account. It's been more than 2 weeks. Taking very long time to verify.. I have provided all the documents which I have.. Still account not verified.. Not allowing to play and withdraw funds.. 200000INR stuck in that account unable to withdraw..they blocked my account and For every week they are asking for one new document, not asked all documents at a time.. They did everything wantedly to delay verification.. Finally I have submitted all the documents which I have and which are mandatory for verification.
I have
Provided ID card
Selfie photos with ID cards
E-Wallet screenshots (selfies as well)
Provided Wi-Fi bill
They asked these in different variations to delay verification..
I have provided everything..
But still not verified..
Please help me on this