PokerStars Casino - Account is still blocked, no info why

Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...

PokerStars Casino - Still waiting to receive my funds

Hi, Pokerstars decided to refund my deposits and requested my docs. I'm awaiting a withdrawal for over 2 months now. I sended the requested documents ...

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

PokerStars Casino - Withdrawal pending for too long

Hi, I submitted a withdrawal and after more than a 3 weeks my request is still pending. I submitted all of my documents they requested to get verified ...

PokerStars Casino - Spin&Go 100 leaderboard bonus not rewarded

Hello,I scored 215 points on the Spin and Go 100 leaderboard on Monday, 7th December. I can't remember any occassion where this score was not good ...

PokerStars Casino - Verification Hold

I've been with PS since the early 2000s. I never had a problem before until recently when I tried to change my address on earlier this month. After ...

PokerStars Casino - Account was flagged during a routine security check, no further response

On Saturday 29 November,20 I signed up to Pokerstars to play poker and casino. I deposited 678 USD to play, as soon as I deposited I got kicked out of ...

PokerStars Casino - Account Frozen with Withdrawal pending

Hi,I recently deposited £100 on Pokerstars, and was able to gamble up to an amount of £1480. I withdrew this amount as I was pleased with what I'd ...

PokerStars Casino - Missing Withdrawal via Wire Transfer

I made a withdrawal with PokerStars over 10 days ago of USD $100. I have emailed them numerous times about it and there reply was that it has already ...

PokerStars Casino - Ongoing account verification process with no responses

Hey,I joined the PokerStars few weeks ago and I played couple slots and few blackjack hands. At the end I got lucky and got my account balance to 1450 ...

PokerStars Casino - Stopped communication without payment

Hi, I am writing my issue with the poker stars.I withdraw 400 dollars on the 21st of October , in the meantime, my IBAN number on Revolut changed.I ...

PokerStars Casino - Account restricted as soon as pending withdrawal time frame ended

Hi,I play since a few years at pokerstars.eu casino, after i made deposits from over 1000 euros just in the last month this time i made a deposit from ...

PokerStars Casino - Account blocked for 2 weeks due to random security check

My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...

PokerStars Casino - Already verified but still no reaction and no withdrawal

So i played with this pokerstars account for a while. I deposit a lot (thousands of euros) and never had winnings and requested an withdrawal. The ...

PokerStars Casino - Bank rejected withdrawal

So 2020-07-09 i did withdrawal 177eur. and 2020-07-13 i got call from bank that they rejected withdrawal and resend money to PokerStars bank.After ...

PokerStars Casino - No contact from casino

I made an account at PokerStars over two months ago, upon loading a deposit the account was auto locked out for security reasons. Iv tried logging in ...

PokerStars Casino - Confused Account Migration

As I moved recently from UK to Malta, wanted to change address/country on my account. In order to do that by information provided at the website I had ...

PokerStars Casino - Account frozen, no customer support, unable to withdraw

For close to a month now my account has been frozen at pokerstarscasino. I wanted to withdraw my winnings and requested for an old withdrawl method to ...

PokerStars Casino - Account frozen after €5 deposit from Romania

So, like a week ago I deposit an amount of money (5euros) they are not a big amount,but i worked for them and i don't want to get scammed by such a ...

PokerStars Casino - Frozen account and withholding my money

I made a deposit of £150 on 11/7/20. The deposit was successful. Immediately after I had a pop up saying my account had been frozen. I do not know ...

PokerStars Casino - Account Frozen again no email replies

Account frozen in April 2020After numerous emails and the assistance of AskGablers, Account unfrozen.Account frozen again on 7th July 2020 with no ...

PokerStars Casino - Casino delaying verification and withdrawal of approx 12 000 dollar

As the title states, Pokerstarscasino is delaying my verification process by not responding to email. I made my Pokerstarscasino account on the 6th of ...

PokerStars - Self excluded from brand

i joined pokerstars uk on 23/06/2020 at the time i had no knowledge of them being associated with skybet of which i am self-excluded from as of 04/17- ...

PokerStars Casino - Refusing to credit a promised deposit bonus

I have email from pokerstarscasino: Verify your account by uploading your government ID (front and back) hereLog in to your account and deposit using ...