PokerStars Casino - Can not verify and support not responding

Hello,I made a new account on Pokerstars, but I missed the 30-days period to verify-I didn't send the needed documents. After a while I decided to try ...

PokerStars Casino - Frozen PokerStars account

Shortly after signing up to Poker stars a couple of weeks ago my account was frozen, I have no idea why - | have tried to contact them through their ...

PokerStars Casino - Withholding withdrawal by giving me hard time with account verification

I signed up with PokerStars casino about 1 week ago and was lucky enough to win 23k on the live casino playing Mega Fire Blaze Live Roulette and ...

PokerStars Casino - Not processing my withdrawals 123380 Euro on hold

Lately, I had repeated problems with the Pokerstars Casino. First I was their most beloved customer. This was because I kept losing, I was down low 6 ...

PokerStars Casino - Refusing to pay

Problems with PokerStars(UK), I deposited money into a poker stars account(£50) and won roughly the same amount and withdrew that no problem, I then ...

PokerStars Casino - Verification ignored for more than a week

Dear Sir / Madam Hi , I have signed up with PokerStars 08/09/2021 and have gone ahead and topped up my account with 2x£250 I managed to win GBP 1,057 ...

PokerStars Casino - Unable to verify my account in PokerStars

I am unable to withdraw money from PokerStars, the error says that I need to send documents to verify my bank account (Screenshot 1 ), but the ...

PokerStars Casino - Unable to verify my account after 33 days

I wanted to make refund on the 5-th of April. I discovered that my withdrawal methods needed to be verified. Although I had made withdrawals some ...

PokerStars Casino - Account in verification process from one month

I was tryed to withdraw my win on 22.03.2021 and the withdraw was not completed. The money was going back in my account player. After I get the ...

PokerStars Casino - Account restricted

Hi!There was already complaint of my boyfriend - https://www.askgamblers.com/casino-complaints/pokerstars-casino-casino-account-restricted-1It was ...

PokerStars Casino - Casino account restricted

I've been playing a Pokerstars for about 2 years. 19/01/2021 I decided to play some casino games. I've remember that I have a Pokerstars account.I've ...

PokerStars Casino - Account restricted and no response to any of emails

I have been playing on Pokerstars for over a decade now. I suddenly got a message saying a routine security check is due on my account and should only ...

PokerStars Casino - Account still under review for a long time period and never get response from stuff

Hello, Suddenly account was frozen without any reason, PokerStars does not reply for a 5 weeks (1 month and a week), 6 emails out with questions, 0 ...

PokerStars Casino - Account frozen

To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...

PokerStars Casino - Closed account, but delayed withdrawal of remaining funds

I asked to close my account. Before that I made a withdraw request via skrill. They told me at the phone that they will pay my withdrawal and then ...

PokerStars Casino - Account investigation in Pokerstars

Hello. My last complaint hadn't enough information so I'm going to give everything I know. I received free spins on Diamond Stars in the Pokerstars ...

PokerStars Casino - Restricted Account, Delaying Withdrawal

My account is saying it is tenporarily restricted for routine security checks. I have sent my id photos to verify account. I have a £40 withdrawal ...

PokerStars Casino - Refused to refund my deposit

I deposited cash into Pokerstars, and then submitted a withdrawal on the same evening without using the money. They have sent me an email saying that ...

PokerStars Casino - Restricted account to play

Hello! One month ago my account was restricted to play on PokerStars. When I contacted through email they asked me to send documents, so I did. But ...

PokerStars Casino - Account is still blocked, no info why

Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...

PokerStars Casino - Still waiting to receive my funds

Hi, Pokerstars decided to refund my deposits and requested my docs. I'm awaiting a withdrawal for over 2 months now. I sended the requested documents ...

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

PokerStars Casino - Withdrawal pending for too long

Hi, I submitted a withdrawal and after more than a 3 weeks my request is still pending. I submitted all of my documents they requested to get verified ...

PokerStars Casino - Spin&Go 100 leaderboard bonus not rewarded

Hello,I scored 215 points on the Spin and Go 100 leaderboard on Monday, 7th December. I can't remember any occassion where this score was not good ...