Complaint #7 ZeusWin Casino

Withdrawals delayed by the casino

By Freimaniss

1 year ago

Hello!
I have 2 pending withdrawals already for 11 and 10 days ago, total amount of 650€.
Zeuswin help center just says - wait, we'll pay ASAP, but nothing changes from day to day, no money has arrived to my account.
Previously I had no problems withdrawing from them, but now 11 days delay starts to worry me.

Disputed Casino ZeusWin Casino

Reason Delayed payment

Amount €650

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Freimaniss

1 year ago

Hello!
Money received, case can be closed!
Thank you for help!

AskGamblers

• Support Team

1 year ago

Dear all,

This complaint has been reopened as per ZeusWin Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

1 year ago

Dear ZeusWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

ZeusWin Casino Complaint Stats

Resolved 2 / 4

Avg. Amount $821

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

ZeusWin Casino Complaints

See all complaints for this casino

Withdrawal issue

I have got one payment last november and my account is fully verified....now I have waited my withdrawal (1000€) since 8.1.2026. They said that they have some problem with payments since new year. Now they even dont answer anymore my emails (about 1-2 weeks) and there is no chat agent anymore available!

Unresolved

€1,000

3 week withdrawal pending period

Hi i've been waiting for a withdrawal in this casino for 3 weeks ever since the 23rd of december. They told me that it could take up to 10 working days but I'm still waiting, I already passed verification. Amount around 250 euros, this is too much time for a withdrawal and I don't think they'll even pay at this point

Unresolved

€254

Casino withdrawal delayed

I requested 2 withdrawals of 500€ each on the 22nd and 23rd of July. One of which was processed according to casino terms within 3 business days on the 25th of July. My second withdrawal which should be processed latest 3 business days later is still pending processing.

Meaning another 7 days (5 business days) have elapsed.

While live chat agents told me they left a note for the finance department, no reasonable cause for the delay was given.

I would like the Casino to finally pay me as soon as possible.

Resolved

€1,000