Complaint #9 ZeusWin Casino

Withdrawal issue

By kaijoke

4 months ago

I have got one payment last november and my account is fully verified....now I have waited my withdrawal (1000€) since 8.1.2026. They said that they have some problem with payments since new year. Now they even dont answer anymore my emails (about 1-2 weeks) and there is no chat agent anymore available!

Disputed Casino ZeusWin Casino

Reason Delayed payment

Amount €1000

Discussion

AskGamblers

• Support Team

4 months ago

Dear ZeusWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

ZeusWin Casino Complaint Stats

Resolved 2 / 4

Avg. Amount $821

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

ZeusWin Casino Complaints

See all complaints for this casino

3 week withdrawal pending period

Hi i've been waiting for a withdrawal in this casino for 3 weeks ever since the 23rd of december. They told me that it could take up to 10 working days but I'm still waiting, I already passed verification. Amount around 250 euros, this is too much time for a withdrawal and I don't think they'll even pay at this point

Unresolved

€254

Withdrawals delayed by the casino

Hello!
I have 2 pending withdrawals already for 11 and 10 days ago, total amount of 650€.
Zeuswin help center just says - wait, we'll pay ASAP, but nothing changes from day to day, no money has arrived to my account.
Previously I had no problems withdrawing from them, but now 11 days delay starts to worry me.

Resolved

€650

Casino withdrawal delayed

I requested 2 withdrawals of 500€ each on the 22nd and 23rd of July. One of which was processed according to casino terms within 3 business days on the 25th of July. My second withdrawal which should be processed latest 3 business days later is still pending processing.

Meaning another 7 days (5 business days) have elapsed.

While live chat agents told me they left a note for the finance department, no reasonable cause for the delay was given.

I would like the Casino to finally pay me as soon as possible.

Resolved

€1,000