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Complaint #1 Youwin Casino

Youwin Casino cashout problem

By yeltuba

12 years ago

Message on forum

100 euros I got money on this site.(www.youwin.com)(www.hepsibahis.com.tr) I got 100 euro bonus.I played thousands of betting euro.completed the translation requirements.I've ordered a withdrawal neteller account.They wanted me to authentication and billing.I sent them what they want.Documents in 3 days, waiting for the approval of.Constantly distracting me.I think I will not pay money.My account has 2000 euro.I won betting.

What should I do to get my money ?

username : yeltuba

Disputed Casino Youwin Casino

Reason Delayed payment

Discussion

There are no replies at the moment.

Youwin Casino Complaint Stats

Resolved 1 / 3

Avg. Amount $1,303

Avg. Complaint Duration 3 days

Avg. Response Time 3 days

Youwin Casino Complaints

See all complaints for this casino

Dear Sir or Madam,
I registered in casino ( https://www.hepsibahis17.com/?wrapper=true ) in november 2019. I deposited and played several times.
In the end, my account stood at TL 21,861.50 with winning.
I gave 5000 TL withdrawal order. My account was then immediately blocked. After contacting customer service, they only paid me my deposits of 6,530. You have withheld 15,331.50 without justification
best regards
Rikbet

Youwin Casino delaying my ecopayz payment

my account already approved. yesterday i made withdraw request 1500 euro. in their site saying ecopayz withdraw process time 24 hours. 24 hours passed they still dont pay my money. when i try to connect their chat support , they kicked to me on chat before connect for say something.i m sure. they dont pay few days my money

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