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WOW Vegas Casino - Verification issues and now locked my account

UNRESOLVED

Complaint Info

Disputed casino

WOW Vegas Casino

Amount

$ 142.7

COMPLAINT REFERRED BY AGCCS PARTNER

Daily-freespins

Referred Complaints
5 months ago

I have $142.70 in my account right now and I can’t even use it. WowVegas was so quick to take my money but when I want to redeem it they want to lock my account? I tried verifying my account but they wouldn’t accept my address and for trying a couple times it got locked and now they’re telling me to talk to the company that is locking my account. Makes no sense and when I tried to send emails for help I’ve got no response. It’s pushing 3 days. WowVegas is a joke

AskGamblers
5 months ago

Dear WOW Vegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

5 months ago

Yup nothing has happened and still very much locked out of my account