I have $142.70 in my account right now and I can’t even use it. WowVegas was so quick to take my money but when I want to redeem it they want to lock my account? I tried verifying my account but they wouldn’t accept my address and for trying a couple times it got locked and now they’re telling me to talk to the company that is locking my account. Makes no sense and when I tried to send emails for help I’ve got no response. It’s pushing 3 days. WowVegas is a joke
Complaint Info
COMPLAINT REFERRED BY AGCCS PARTNER
Daily-Freespins
Referred ComplaintsDear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Yup nothing has happened and still very much locked out of my account
Still very much locked out of my account
WOW Vegas Casino Complaints
- 31 of 44 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 12,450 USD Avg. Amount
-
Unresolved
WOW Vegas Casino - Unable to Verify Address
$457
Unresolved
WOW Vegas Casino - Unable to Verify Address
I have been trying to get my account verified properly for a couple of months now and at this point, I don't get any responses whatsoever from a live ...
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Resolved
WOW Vegas Casino - Closed my account for no reason with pending redemption
$1,100
Resolved
WOW Vegas Casino - Closed my account for no reason with pending redemption
During the past 48h I bought 4 times their $250 megapack which it s supposed to reward you with a bonus spin, up to 100% value of the pack. 1st ...
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Resolved
WOW Vegas Casino - Address verification ignored
$160
Resolved
WOW Vegas Casino - Address verification ignored
am submitting this complaint regarding my account at WOW Vegas Casino. I currently have an available balance of $160 that I am unable to withdraw due ...
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Resolved
WOW Vegas Casino - Verification failed and no reply from support
$3,582
Resolved
WOW Vegas Casino - Verification failed and no reply from support
I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...
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