Hi I submitted a redemption on June 29th. I have yet for it to be even processed and it is to Skrill which is suppose to take 24 hours. WOW Vegas has customer service but it has been non existent and they have not replied or processed my redemption in over a week. I have tried contacting customer service and submitting tickets. I would just like my payment to not use the casino again after having another experience with WOW Vegas.
AskGamblers
Dear @Chevette7,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Hi the disputed payment is for $100
AskGamblers
Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
My redemption has been processed although an oddly unfortunate experience with wow Vegas .
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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