Hi I submitted a redemption on June 29th. I have yet for it to be even processed and it is to Skrill which is suppose to take 24 hours. WOW Vegas has customer service but it has been non existent and they have not replied or processed my redemption in over a week. I have tried contacting customer service and submitting tickets. I would just like my payment to not use the casino again after having another experience with WOW Vegas.
Complaint Info

Dear @Chevette7,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Hi the disputed payment is for $100

Dear WOW Vegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
My redemption has been processed although an oddly unfortunate experience with wow Vegas .

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
WOW Vegas Casino Complaints
- 2 of 38 resolved
- 3 days avg response
- 4 days avg complaint life
- 2,526 USD avg amount
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Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
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Unresolved
WOW Vegas Casino - Super cash incorrect payout
Unresolved
WOW Vegas Casino - Super cash incorrect payout
This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...
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Unresolved
WOW Vegas Casino - Verification Issue after winning money
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
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Unresolved
WOW Vegas Casino - Verification denied no response
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
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