Complaint #6 Wizebets Casino

Withdrawal

By Duje A.

1 year ago

Problems with Wizebets casino from the beginning. First with the bonus that was not added before I left a complaint with a bad review on your site. After that, I weighed the entire bonus and verified the account, but there is still no payment. They keep sending me one and the same answer to my payment inquiry. First, they delayed the verification for almost two weeks, and when they finally verified my account, they delayed the payment. I hope you will solve this problem of mine because they did not respond to any inconsistency until I threatened to turn to your site for help. The disputed payment amount is 200 euros. Sincerely, < username removed >

Disputed Casino Wizebets Casino

Reason Delayed payment

Amount €200

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Wizebets Casino Complaint Stats

Resolved 2 / 2

Avg. Amount $2,827

Avg. Complaint Duration 3 days

Avg. Response Time 2 days

Wizebets Casino Complaints

See all complaints for this casino

I made a withdrawal on December 21

Good afternoon,

I made a withdrawal on December 21 (after my account was verified). Since that day, whenever I email the VIP manager, I'm told that it's being processed by the finance department. It's been more than 20 days now, and as I have a considerable amount to withdraw, I'm quite worried, because if the average is 20 days, it will take me more than 4 months to withdraw all the funds.

Do you think this delay is normal? I feel like I'm being stonewalled and I need your help.

Thank you very much

Resolved

€5,000