Until now I have never had a problem with any deposits or withdrawals from this casino. I have only ever used one bank account for any deposits or withdrawals. On Nov 19 my withdrawal of $4000AUD was approved however a day later the money was reversed back into my account without any explanation from the casino. I attempted the withdrawal again. On November 20 I received another withdrawal confirmation from the casino. Up to now, no payment has been received. Usually payment is received 1-2 days after this. I have emailed their support dept 3 times. The first response on November 25 said that the payment had been sent and that I should have received my money by now. They also said to send to send a copy of my bank statement or transaction listing for them to verify. This initial response was very prompt, but I have made 2 emails since this date including my bank statement as requested and have received nothing other than the automated response.
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