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Planet 7 Casino - Withdrawal not paid

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Declined payment
Amount $ 260
jime United States Message
Posted on July 6, 2017

I requested a withdrawal of roughy $600, after about 3 weeks they approved a withdrawal of around $260.00. For the last 4 months they have been telling me it is coming. it has been 4 months and the funds have not been added to my bitcoin account. Now they have closed my account so I do not have access to the details.

Posted on July 8, 2017

Hi Jim--

I'm very sorry for the delays and difficulties you've experienced with this.

I've looked at your account and I do see your payment was issued to your Bitcoin wallet, yesterday.

I wish you all the best,

Tawni

AskGamblers
Posted on July 8, 2017

Dear @jime,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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