| Disputed casino | Planet 7 Casino | |
| Reason | Delayed payment | |
| Amount | $ 2500 |
Waiting for a payout of 2500$ from October 9. Apparently approved October 19. Should go into payout 10-15 business days later. That's what the live chat keeps telling me. No email communication. Last update from the live chat- it was last processed on November 11 . And the payout will come from Europe. No information about a time frame.
Finally received an email from Planet7 after my complaint has been published. Generic email sent out asking about my preferred payment method. Even though I finally received email communication I'm still far from believing that something is actually happening. Let's see...
Oh, another email that the payment apparently will be sent to the processor within 72 hours. Wait, what? Another 72 hours? And then it should take another 10-15 business days to be delivered?! Seriously... Over 2 months to actually receive a payment? Let's see if it will arrive.
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HiI made a withdrawal on 18 September for $1800 but still haven't received the payment. Whenever I reach out for support I was told to wait 10 ...
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