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WildPharao Casino - Withdrawal processed but never received

UNRESOLVED

Complaint Info

Disputed casino

WildPharao Casino

Amount

€ 300

2 years ago

Dears,

I made a withdrawal for 300euro on Wildpharao and it was processed on 16/10 at 08 local time. The withdrawal was done on my mifinity account but until now they received nothing yet.

I was told that once processed meant that the payment was done, but apparently not in my case. Tried to contact them at least 4 or 5 times but they ignored me completely, and support could tell me that they are not involved in payments.

Really hope that you guys can get in contact with them as it's frustrating that they take money very easily but when they have to give back that seems nearly impossible . Attached is the processed line when the withdrawal was done.

AskGamblers
2 years ago

Dear WildPharao Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.