I have won twice at this casino and I am still awaiting payment on both winnings. I have spoken to representatives on chat and to some representatives over the phone. I keep getting the same response as to it has to be sent to there processors or they are going to look into it but yet nothing had been done because I cannot get a straight answer. I do have a lot of patience but I feel I should get some kind of update to what is going on instead of the " i don't know" response. As you can see from my screenshots between both winnings I am owed a total of $1150. I have played there since I have won but I have stopped until this gets resolved. Thank you.