I have withdrawals made on 3/7/17, 3/9/17 and 3/15/17. Email sent to me that my documents approved on 3/14/17. I received 4 emails, 2 of the on 3/22/17 and 2 of them on 3/29/17 stating my withdrawals have been approved. I have been waiting on a wire transfer and have not received any payment. It is extremely hard to contact anyone and the live chat isn't much help and just confirms everything is approved.
Disputed casino | Silver Oak Casino | |
Reason | Delayed payment | |
Amount | $ 4200 |
Hi Kandra--
I'm sorry for the delays you've experienced with this.
I've checked your account and I do see that a payment is set to be sent off to processing, this week. Unfortunately, I'm not certain of the amount of this payment--I'll need to speak with our Finance Manager, later today. I'll be sure to update as soon as I have this information.
All the best,
Tawni
Thank you I will continue checking my bank for these payments and waiting on your update.
Hi Kandra--
I've just checked up on your account and I see that the amount of the wire sent off was $2177.
There is still $2546 left pending and I will know Monday when this will be sent off. Of course, I'll be sure to update you as soon as I have this information.
Enjoy your weekend,
Tawni
Thank you. I will update you if I receive a payment and will wait for your update on the other payment as well.
I have received one of my payments through wire transfer today in the amount of $2142.00

Dear Silver Oak Casino,
Please let us know if there's some update regarding this case.
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