Ive been a member of Casino Adrenaline for 2 months last week i made my 3 rd deposit of 200 euros and won 3800 euros.
After a few days ive got an email that tells me that i violated their terms that can could link my account or ip adress to some other account.
As im 100% sure this cant be true beacuse i never had an account there or played in some kind of public areas.
Ive sent them about 5-6 emails and ask for proof and that i want to see who im connected with or show that the ip adress was used by someone else.
Every answer i get back is this
Thank you for contacting us. We are sorry to inform that the winnings have been voided due to ip address related to your account.
As per terms and conditions,
But i ask for prrof in all my emails but i never get the answer i want.
I really feels that im being cheated and that they have stolen 3800 euros from me.
It should be great to get some help in this case.