After I had some nice wins at Royal Ace Casino I requested 5 total withdraws on 4/13/2016. Four request for $2,500 and one for $1,500. I then got online and started reading reviews of Royal Ace,and then bumped in to this site while doing so. It seems I,m in the same boat as others that have played at Royal Ace. I was told today that it would be escalated, I was also told that none of them have been sent off to processor. I was very , very patient for the last 40 days but after I called today I got very frustrated and decided to look for some help here. I sure hope it helps.