I have a lot of problem to get my withdrawal. More than 40 days of delay now. I ask for a 2000$ CND withdrawal on March 31th. I chat with different employees since. They are all nice but they can't help me to get my money.
On April 17th, Vegas Paradise Casino "try" to transfer me my complete 2000$ CND but it was denied by their processor. I send them a email to give them other option like my bank account number to help them so I would get my earn money. They said that they don't need more documents and they will work on my case and find a solution. Since this date, I chat with Charlotte, Eliza, Lorenzo, Andy and ask them to help me. I also send 2 complaints in that matter. I did not play on this site since March 31th. I put 1000$ CND on this site with my Master Card. I refused to put more money on this site before I'm getting my 2K withdrawal.
On May 3th, I have the opportunity to cancel my withdrawal witch I'm not supposed to be able to do. My 2000$ was transfer to my account balance and it was freeze. I'm asking again for a 2000$ CND withdrawal on the same day. On May 7th they try to proceed to my withdrawal it was denied again.
All this give me so much trouble you can't imagine. I won this 2K CND fair and square and they don't paid me.
Please help me.