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Planet 7 Casino - Slow Payout Complaint

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 2500
Mikeday1 United States Message
Posted on August 8, 2017

I won $5,000 in slots on April 2 and only been paid half. It's now been 4 months
and after waiting 2 months since i received my 1st payment ($2,500) its time to complain especially
when they represent to be paid in 10-20 business days. Support is nice but not helpful.
My last correspondence today i was told the check had not been processed through finance.
Please Help

Posted on August 12, 2017

Hi Mike--

I'm so sorry for the delays you've experienced with this.

I've checked on your account and I do see that the payment was sent off to you and delivered to you earlier today (Friday). ;-)

Again, my sincerest apologies.

All the best,

Tawni

AskGamblers
Posted on August 12, 2017

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

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