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Uptown Aces Casino - Payout delayed

RESOLVED
Complaint Info
Disputed casino Uptown Aces Casino
Reason Delayed payment
Amount $ 425
Posted on December 12, 2018

On November 27th I requested a payout via bitcoin for $425.00 from uptown aces. I have had several payouts in the past and no issues. So I expected this one to be completed the same and no later than dec 3 or 4th to be approvaled and payed out. When it was still under review on the 3rd I emailed them and asked why and received an email back on dec 5 saying that due to things out of their control my bitcoin withdrawal was delayed and thanked me for my patience. The next day (6th) I sent another email asking why my payout was still listed as under review if it was out of their control and I have heard absolutely nothing back and my withdrawal is still listed under review.

AskGamblers
Posted on December 14, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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