In early March of this year, I was offered a modest No Deposit Bonus to spin the reels at the True Fortune Casino. The bonus did not last and did not lead to any gainful accomplishments, Later in Mid March, I was offered a second bonus via email directly from True Fortune offering $150 when I made a $25 deposit. If I knew then what I know now. I accepted the bonus and made the deposit. The playthrough was $3,500. With some luck, dogged determination, and about three weeks of fairly solid play, I managed to meet the playthrough requirement. Shortly thereafter True Fortune required me to provide a positive ID, proof of address, and bank account ownership. After providing this information and having met the terms and conditions of the bonus I made the request to withdraw a maximum amount of $250. On March 31st I requested $250 to be withdrawn and deposited in Bitcoin into my account.
That same day I received an email notifying me that my withdrawal request had been received and approved however the letter went on to state; "As a general rule and according to our T&C's, withdrawals can take up to 18 business days at the latest, from the day the account has been fully verified with the relevant documents. Withdrawal timeframes are determined by account activity, the total number of deposits, and seniority."
I have had larger withdrawal requests at other casinos and had never been subject to these conditions but willing to wait the 18 days, I quietly accepted his email at its word and began the wait. As of today, I am still waiting for the deposit. Despite all of my ID and Bank authentication documents being accepted, my withdrawal request approved, and the VIP Manager's email indicating that the withdrawal and deposit would be made 18 days after account verification. The deposit as of today, unfortunately for me, has not occurred.
