3 years ago
In their terms and conditions it states a withdrawal will take no longer than 18 business days. I put in for a withdrawal on 02/08. About a month ago and still no funds. The VIP manager Ivy is her/his name tells me it has been processed and it's up to my bank to post it. However I used bitcoin for my withdrawal and gave them my wallet address. I also talked to Mia in chat and she told me the money should be in my wallet, well it's not. Now when I try to talk to them, they get annoyed as if they're the ones out all that money. Please help.
