What's new
What's new

Tangiers Casino - No account access

UNRESOLVED

Complaint Info

Disputed casino

Tangiers Casino

Reason

Other

Amount

R$ 4000

Posted on January 9, 2023

I made a few deposits into Tangiers Casino in the last 3 weeks, my account had a credit of R4000. I did not go into the account for 3 days and when I wanted to cash in my money, the account was locked.
So not suggesting Tangiers to anyone and will I get assistance as there is no one to contact or will I then take further steps and go to the authorities.

AskGamblers
Posted on January 13, 2023

Dear Tangiers Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on January 24, 2023

Dear all,

This complaint has been reopened as per Tangiers Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers
Posted on January 27, 2023

Dear Tangiers Casino,

The AskGamblers Complaint Team strongly encourages you to post a public message containing a detailed explanation on the matter, including but not limited to clarifying all the relevant reasons that led to the occurrence of the issue, the actions taken by your management and quoting of all the relevant terms that were breached by the complainant.

Please be notified that, should you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.