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Planet 7 Casino - Still waiting on withdrawals since April

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 1881
Posted on July 13, 2017

I have withdrawals that I have been waiting on since April. Chat has been telling me that my withdrawals have been esculated ever since May. I am so upset! All I get is the same old run around!! They were approved a long time ago. I have 4 withdrawals coming to me that total $1,881.00. I just want what is owed to me!! Can you please help me?

Posted on July 17, 2017

Hi Susieq--

I'm very sorry, but I do my very best to respond to everyone quickly, but it's not always possible.

I've checked on your withdrawals and I do see payment for the entirety was sent to our processor on the 14th. With this in mind, I would expect to see your tracking towards the end of this week. As soon as I have your tracking, I'll be back to update this thread.

I apologize for the delays with this...

All the best,

Tawni

Posted on July 17, 2017

Tawni thank you so much!! I really appreciate your help! I'll be watching for the tracking numbers. I have been told so many times that they were sent to the processor. I was getting desperate. I have been a long time player at your casino and have experienced long waits for withdrawals but nothing like this! Thanks again!

Posted on July 18, 2017

Received, thank you so much Tawni your terrific :)

AskGamblers
Posted on July 18, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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