9 years ago
i request withdrawal on june 23 that was approved on june 7/1/2016 $964 ,they aways have just excuses no one there actually willing to help. i keep caling their costumer service and email im send email to them they either dont give me answers just lot excuses i have not my money and i need your help
AskGamblers
9 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Thank you all for your cooperation.
Inactive user
9 years ago
hello im receive the check yesterday you can close the case thanks again
Palace of Chance Casino
9 years ago
• Representative
Hi Goncalves--
I only just now received tracking and it appears that you've beaten me to the punch--I see that your payment was already delivered to you this morning. ;-)
I will check with our Finance manager in the morning to ensure your next payment goes off this week. I'll update you as soon as possible.
All the best,
Tawni
I only just now received tracking and it appears that you've beaten me to the punch--I see that your payment was already delivered to you this morning. ;-)
I will check with our Finance manager in the morning to ensure your next payment goes off this week. I'll update you as soon as possible.
All the best,
Tawni
Palace of Chance Casino
9 years ago
• Representative
Hi Goncalves--
I'm terribly sorry for the delays and frustration you've experienced.
I've take a look at your account and I do see that your payment has gone off. I would expect to see the tracking on this before the end of this week, with the payment being delivered to you the day after I receive your tracking.
As soon as your tracking comes in, I'll be sure to update this thread.
All the best,
Tawni
I'm terribly sorry for the delays and frustration you've experienced.
I've take a look at your account and I do see that your payment has gone off. I would expect to see the tracking on this before the end of this week, with the payment being delivered to you the day after I receive your tracking.
As soon as your tracking comes in, I'll be sure to update this thread.
All the best,
Tawni
Palace of Chance Casino Complaint Stats
Resolved
215 / 231
Avg. Amount
$2,698
Avg. Complaint Duration
16 days
Avg. Response Time
3 days
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