What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Planet 7 Casino - Still waiting for payment since November last year

RESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 100
Posted on January 3, 2017

I requested a payout of $100 and was approved in november stating it would take 10-20 business days. I still ke to agent on 7 december who stated he would escalate it and would be paid by end of this year. Still waiting and when i chatted yesterday after 30 minus waiting, told me t had heen escalated and agent ended session. Account has been verified as tyis is 2nd withdrawal.

AskGamblers
Posted on January 6, 2017

Dear @Smathams73,

Please let us know if there's some update on your issue.

Posted on January 10, 2017

Hi Scott--

I've looked into your issue and I do see a note that this has already been paid to you via Neteller. Can you please confirm that you've received payment?

Thanks,

Tawni

AskGamblers
Posted on January 13, 2017

Dear @Smathams73,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy