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Planet 7 Casino - Still waiting for my winnings

RESOLVED
fb_921281641351486 United States
Posted on July 11, 2016.

check request approved on june1st 2016, now it's july9th and still no tracking# for it. 300.00 was the amount minus any processing fees. customer service has been sincere I feel but hey where's my check?

Posted on July 14, 2016.

Hi fb_921281641351486 --

I'm sorry for the delays you've experienced with this.

I've taken a look at your account and I do see your check was sent off, yesterday. I would expect we'll have tracking no later than early next week, although I'm crossing my fingers it will be in by Friday. Generally, once we receive tracking, payments are delivered the following day (sometimes, the same day).

As soon as your tracking hits my desk, I'll come back to post the update.

All the best,

Tawni

AskGamblers
Posted on July 16, 2016.

Dear Michael,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

Posted on July 18, 2016.

Hi AskGamblers--

My bad on this--I've only now just received the tracking and I see that the payment was delivered to Michael this morning. ;-)

Thanks!

Tawni

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