Complaint #5 Starzbet Casino

Delayed withdrawls ever since

By sadeh

7 hours ago

Message on forum

I openned an account on the july 9th and deposited 10 euros as I normally do with new casinos. I was lucky and won 600 euros. The casino did not let me make a request to withdraw all and said that I can withdraw onl 200 . I requestd to withdraw 200 as instructd. I have been waiting to get paid since. The payment shows processing. I have been i contact with the support on daily basis, I have forwarded many complaint emails, no success. The support keeps repeating under review withot any explanation, or request for any documents.

I would appriciate if you could help me to resolve the issue.

thanks

Disputed Casino Starzbet Casino

Reason Delayed payment

Amount €200

Discussion

88 hours left for Starzbet Casino to respond.

There are no replies at the moment.

Starzbet Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $3,600

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Starzbet Casino Complaints

See all complaints for this casino

Starzbet delaying INR3500 payment

I am a verified member at Starzbet casino and my previous withdrawal at the casino was processed in under an hour everytime.
I requested a withdrawal on July 21st and my withdrawal has been in pending since then. Every time I ask for update they tell me it will be processed in short time and payment has been pushed for acceleration.

85h left

₹3,500

Starzbet CasinoSelf Exclusion Request Ignored StarzBet

I requested a self exclusion to the site on 6th May 2026 and my request was completely ignored.

I have proceeded to lose $3600 and have sent multiple emails since and i am still no closer to getting any funds returned despite them failing on every single responsible gambling responsibility that they supposedly have.

I have ongoing complaints regarding this issue with other sites but i want to raise one here as i want future customers to know this business is not fit to hold a licence. I also want to increase the pressure on the business anyway that i can.

Just as a side note i did request self exclusion on their chat feature only to be told they couldnt manually close accounts and that my account would be treated as inactive after a certain period, fragrant violation of self exclussion rules and regulations.

I however do not have the original chat logs but i do have the follow up conversation that took place on the 9th.

I do not live in Japan i live in the UK, the only way i could make this complaint was via using a VPN.

If you need anything else please let me know, please help me hold this casino accountable and help me recover these funds.

Unresolved

$3,600