Complaint #16 Stake Casino India

Stake Casino - Withdrawal not received for 22 days

By Ayush000001

2 years ago

I have not received the withdrawal I made on 7 June with the receipt number 1951877211 in my stake account

I have kept mailing the payments team no reply from their side as well as proof I'm attaching Screenshots and The Support Provided me with the UTR number that hasn't been credited to my bank.

I have my bank's official response to contact the sender to contact their bank regarding this and no response from the stake team after 6 days of mailing them.

Please help me and process my funds fast stake asked me for my bank statement

I have successfully sent them and it's almost the 7th day no response and no funds.

Please help AskGamblers you are my last hope

Thank you

Disputed Casino Stake Casino India

Reason Delayed payment

Amount ₹50000

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the original isse from the case case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Ayush000001

2 years ago

Dear AskGambler,
I have successfully received my withdrawal after a month.i need compensation for the time lost in this,i value my time and they should compensate for it as the withdrawal not reached me I have to face mental illness like lack of sleep,my time I have to go to bank again and again for sending them documents.Stake has to give me a compensation.i request you please to ask them for compensation of the time loss and mentally I have become unstable.

Stake Casino India

• Representative

2 years ago

Dear Sir/Madam,

We appreciate your patience during this time.

Based on the investigation conducted by our Payment Provider, it has come to light that your bank returned the initial withdrawal request, which necessitated the initiation of a new transaction. We would like to inform you that the payment has been reprocessed with a new UTR 418511729878.

We recommend reaching out to your bank again for further details regarding the status of the refund.

If you need further assistance, please don't hesitate to contact us.

Kind regards

Ayush000001

2 years ago

Dear stake,
I have provided you with all the documents you asked for what should I provide you more i haven't received the that is clearly mentioned in my stamped bank statement & my bank mail.i don't know what more proof you need to investigate.please resolve this matter as soon as possible.

Stake Casino India Complaint Stats

Resolved 182 / 182

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Stake Casino India Complaints

See all complaints for this casino

Bank mode is disabled

At first I withdrew my money amount 49000, 17000, 20000 etc all the others amount credited to my bank but 49000 didn't when I complained to live support they told me payment provider has paid me and told me to contact there payment team through email and I did. They told me they will check and they also said they have disabled my banking mode. And today I checked my stake account 49000 inr was returned to my stake account I was shocked and happy but when I tried to withdraw it it said I cannot withdraw my money nor I can play with it so I asked live support they said they have nothing to do with it.. I want to withdraw my money 49000 inr is soo big for us it was biggest win in 2 years so please help me to withdraw my money please i beg you

Resolved

₹49,000

Stake Withdrawal is not received INR

Hey Stake Team and Askgamblers Team.

I made a withdrawal on 22/07/2026

And yet I haven't received it in my bank or had it refunded back to my stake account.

Stake live support shared with UTR number told me to contact with bank and I did. I visited my banking branch and shared the UTR number provided my stake support. Bank staff clearly told me to contact sender as they haven't no payment received with this UTR/refference number.

After that stake asked me to share my bank statements to payment stake email. And since then almost a week has passed and I see no update and no response from stake payment email.

I'm really worried about my money now. I have never faced this type of problem with stake ever despite a old stake user.

I'm requesting stake team and Askgamblers Team to solve my issue. Tell your payment provider to process my withdrawal or refund the balance to my stake account.

Amount - 19000 INR (20000-1000 fee)

Date of withdrawal - 22/07/2026

Transaction ID - 3594290374

Resolved

₹19,000

Withdrawal of 19080 not received

Hi, I have withdrawn 19080 INR on 23 July 2026. The withdrawal id is 3596588138. I have still not received the funds in my account. Please help me get back my funds. I have attached my account statement too. I have complained on their complaint portal too but I have not received an appropriate resolution.

Resolved

₹19,080

Deposited money 20k not received

Deposit of 20,000 INR was made Transaction ID: 3593646371 and I sent payment through Upi and money was sent to payment provider but my account didn't credit. I was told to wait 24 hours after that I placed inquiry in which they say that we didn't receive any money and they told me to contact my bank for reversal. But thing is my bank says money has been sent successfully and if there is any issue its on receiving end. I can provide all details of transaction like UTR, bank statement. Stake isn't helping they again and again say only one thing to get reversal from your bank. Password for Bank Statement is 3441000100057357.

Resolved

Money debited from account but not credited in Stake Account

On 21st July,2026 at approximately 1.27 PM, I deposited ₹20000 to my Stake account via UPI/Paytm.

- The transaction was confirmed successful on Paytm/my bank, with UTR number [620237674083].

- When I entered this UTR number on Stake's platform to verify the deposit, it showed "Payment Verified Successfully."

- Despite this, the amount has not been credited to my Stake account balance.

I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

Since the payment has been independently confirmed as successful by my bank/Paytm and verified by Stake's own system, I am requesting that AskGamblers help facilitate either:

1. Crediting the missing amount to my Stake account, or

2. A full refund to my original payment method

Stake account username: <removed>

Registered email: <removed>

Thank you for your assistance in resolving this matter.

Resolved

Stake withholding 10441 INR withdrawal

I made a withdrawal of 12,212/-INR ON 16/07/2026
but after your fees deduction originally i expect to recieved INR 11601/-INR instead of this amount i recieved only 1160/- INR please check and transfer my pending amount this is totally not good
Thanks

Withdrawal Date: 16/07/2026 12:00 AM IST
Withdrawal ID: [3584087238]
Requested: ₹11,601 INR
Received: ₹1,160 INR
Short Amount: ₹10,441 INR
UTR for ₹1,160 credit: [283422301976]

Live Chat refusing to provide Ticket ID. [email protected] not responding for 3 days.

Action Needed:
1. Create ticket immediately and share Ticket ID
2. Process pending ₹10,441 within 24 hours
3. Assign senior agent to this case

If no resolution in 24 hours, I will escalate to consumer forum.

Resolved

₹10,441

Withdrawal amount not received in my bank

Dear Sir,

My Stake username is rajroshan316.

22 days ago, I placed a withdrawal of 6080 INR ID- 3547754387

and 5035 INR ID - 3547570749

Till now, they have not sent my withdrawal; they have always sent me the UTR of both payments, which have not come into my account.

I asked their support center, and they are not helping me, replying the same message again and again.

I sent an email to their payment team, but they are also not helping me. I am tired of live support and sending mail to them.

My humble request to you, sir, is to kindly look into this matter and help me to resolve it, please. I also sent them all the required details and my bank statement, but they are still not resolving my case.

17h left

₹11,700

Withdraw not Received

My withdrawal transaction id is 3570746232. Withdrawal was made on 8th july. In stake support i was provided UTR number and receipt of transaction but payment hasn't reflected in my account. UTR number can be tracked by sender's bank account, not by me or my bank account.
I can insure that I haven't received payment. I am attaching my bank statement for your reference. I am also attaching receipt provided to me in stake support. I am also providing screenshot of stake withdrawal page so you can see other withdrawal being received in bank statement.
Please look into it this issue and solve the issue as soon as possible.

Resolved

₹4,370

Request for Assistance Regarding Pending Deposit Transactions

Dear AskGamblers Support Team,

I hope you are doing well.

I am writing to request your assistance regarding two deposit transactions made to my Stake account. The payments were successfully debited from my bank account, but the funds have not been credited to my Stake balance.

I have already contacted Stake Support and provided the necessary information, but the issue remains unresolved. I would greatly appreciate your assistance in reviewing this case and helping me reach a fair resolution.

I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

3564491452

I kindly request that you investigate these transactions and help ensure that the deposits are either credited to my Stake account or refunded if the transactions were unsuccessful.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

Resolved

₹1,000

Deposit not received

I have deposited 500 ruppes into stake and the deposit is still not been credited and they are saying that we did not receive the payment,the third party vendor is scamming stake and people depositing money, moreover it is stake's problem by trusting this scam third party vendor for INR deposits, please refund the money or add the INR in my stake account < sent to the casino >

Resolved