Complaint #229 Stake Casino India

Withdrawal not received even after 21 days

By Vedant

11 months ago

Hi my user I'd is < username removed >.

I have placed a withdrawal on 19 July 2025 around 1:40 pm the amount was 15,800 and after fee deduction I was getting 15,010. It's been 21 days now and I haven't received the funds in my account. I contacted bank also and they also confirmed no such amount has been credited to my account, requesting you to please look into it, as live support is of no use for this. I also tried contacting the Stake finance team but they are not supporting me at all. Below I am attaching the latest bank statement from the day withdrawal was placed and also the receipt that stake has shared with me.

My transaction ID: 2833822252

Withdrawal placed to account number- 689510110002445

Disputed Casino Stake Casino India

Reason Delayed payment

Amount ₹15010

Discussion

AskGamblers

• Support Team

11 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Vedant

11 months ago

Thanks a lot Ask Gamblers for the resolution of the issue, I have received my funds and we can close this case now.

But I am really really disappointed and got mentally pain from the Stake team, as for returning me my money I have to mail them approx 100 times, and after all this efforts I got my money back, a big -ve to Stake. And a big thanks to Ask Gamblers team.

Stake Casino India

• Representative

11 months ago

Dear Vedant,

After reviewing your communication with our payment team, we can confirm that you attempted to use a third-party account to process your withdrawal.

It is important to note that this is a breach of our Terms and Conditions, as all financial transactions must be conducted using a bank account under your own name.

Taking this into consideration, and as you are already aware, your account has been permanently restricted from accessing FIAT-related services.

As mentioned previously, the transaction in question was reversed, and the amount returned to your Stake account. Subsequently, you were allowed to withdraw all the funds, which you have already done.

Kind regards,

Dear AskGamblers Complaint Team,

Considering the information mentioned above, we kindly request that this case be marked as resolved.

Kind regards,

AskGamblers

• Support Team

11 months ago

Dear Stake Casino India,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Stake Casino India Complaint Stats

Resolved 179 / 179

Avg. Amount $263

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Withdrawal ID: [3584087238]
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